Will my details be passed on to anyone other than Medicine Drop?
Like all pharmacies, we have a duty of care and confidentiality for our patients. Your information will not be passed on to any third party vendors and will only be used for the purpose of providing you with safe and effective care.
Can I sign my family members up?
Yes, you can sign up family members and dependents in the same way you would yourself. Please ensure you have their consent (if applicable) before you make this decision.
Is signing up to this service free?
Yes. All your NHS prescription deliveries will be completely free of charge. We cover the costs for all the additional services we offer you and we get paid no more by the NHS for doing so.
Can I remove my registration if I change my mind?
Yes of course. Just because you have signed up to our service, you are not obliged to get your medications delivered by us at any point. If you do want to remove your registration, we will be sorry to see you go but you can easily do this by contacting us or telling your new […]
What happens if I miss your telephone call after I sign up?
If we miss you, we will try to call again at a later time. You will know it is us because we will leave a voicemail message. We can always email or please feel free to call us directly.
How long will you take to call me once I register?
We will normally try to contact you within 1 working day of you signing up to use our service online. You will receive a call from a member of our team who will support you with your medication and answer any questions you may have. Will inform you of all the different ways you can […]
How long does registration typically take?
Signing up to our service will typically take no longer than 2 minutes. We will then call you as soon as possible to provide you with more detail and tell you the different ways you can order your medications with us. This can typically take anywhere between 2-10 minutes depending on how much you want […]