What shall I do if I am running low on medication?

Typically, once you have placed an order for your medications, your GP has to approve the order, which can take 1-3 working days. Once confirmation is received by our UK pharmacy, we will aim to assemble and send your medication out within 1-2 working days. If you need your medication before this, we can email or text you a unique barcode, this can be used in any local pharmacy to have your prescription dispensed by them instead.

We will always remind you when your repeat medications may be running low, and we can also order them on your behalf. Patients running low on repeat medications is why our founders started Medicine Drop, to make it a problem of the past.

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Medication deliveries are posted to you within one to two working days of receiving your prescriptions from the GP. Once your medication is posted. Royal Mail can typically take 2-5 working days to hand deliver your… Read more

No. All our prescription deliveries are free! There are no extra costs to you, your GP or the NHS for using our service. We operate in the same manner as your local pharmacy and cover the cost ourselves for delivering your prescriptions. If you normally pay for your prescriptions, we will notify you of the standard NHS charge before your orders are dispatched. We will ask you if you are entitled to any NHS exemptions or have a prescription pre-payment certificate.

Your medication will be delivered via Royal Mail, to any address in the UK. Deliveries will be in discreet packaging, sealed and tamperproof to preserve your confidence and safety.